World Elite™ Mastercard®

Cardholders get free LoungeKey membership and access to business lounges at more than 1,200 airports in over 450 cities around the world. Cardholders can also enjoy the convenient lounges at Zvartnots Airport in Yerevan.

You have unlimited free access, as well as 12 complementary guest visits each year to LoungeKey facilities. Just show your World Elite™ Mastercard® and enjoy a comfortable and pleasant environment, high quality service and hospitality – which is everything you need to relax and work.

Detailed information about the program, as well as links to download the apps can be found here. (Note: Not all applications available online work in our region.)

As part of their exclusive package of benefits, World Elite™ Mastercard® cardholders will also receive free internet roaming.

To make use of the benefit, cardholders need to download the Flexiroam X app, fill in the card number and follow the instructions to set up the eSIM on the device.

As a result, customers will get:

- Internet connectivity in 200+ countries and 3GB of roaming data valid for 15 days (per year),

- 15% discount on all Flexiroam data plans purchased with the World Elite Mastercard.

The app is supported in mobile phones running iOS 7.0 or later and Android 4.03 or later.

Flexiroam will provide dedicated 24/7 support to cardholders through its online and offline customer service channels (email, ChatBot, Live Chat, WhatsApp). More about the service is available on Flexiroam’s official website and app.

World Elite™ Mastercard® cardholders have unlimited free access to the Mastercard® Airport Security Fast Track program, which allows them to get through security faster in up to 100 airports* in Europe and Asia, including at Zvartnots Airport in Yerevan, Armenia.

In addition, guests of cardholders too can quickly pass through the security check 12 times throughout the year.

Thanks to the program, cardholders will avoid queues and save their time, spending it on leisure, shopping or dining instead.

To use the Fast Track service, you need to register on the Mastercard Travel Experiences app or website.*

You can find the current list in the application or on mastercard.am.

Through the partnership between Byblos Bank Armenia and Nairi Insurance, Mastercard World Elite cardholders are entitled to a range of preferential insurance services, including:

• 24/7 personal manager concierge service
• VIP client status in the Nairi Mobile app
• One complimentary comprehensive preventive medical examination (medical check-up) at leading medical centers
• Up to 40% personal discount on all insurance products (except MTPL)
• Dedicated personal manager support in the event of an accident
• Access to premium packages at special rates in leading international clinics
• Personal doctor support for any health-related concerns
• Up to 15% discount at partner medical centers
• Comprehensive screening program (London, UK)
• International-standard medical second opinion services

To activate the benefits package, please download and register in the Nairi Mobile app (you can find the QR code to download the app here). The step-by-step instructions for registering in the system are available here.

You can also activate your package by visiting any branch of the Bank.

Note: Insurance coverage associated with the World Elite™ Mastercard® is provided by Nairi Insurance. The Bank is not responsible for the security of cardholder data entered into the Nairi Mobile application.

If a card that is expired or closed is used to register in the app, the Bank will notify the insurance company.

World Elite™ Mastercard® cardholders are provided with free travel insurance throughout their trips, as well as necessary medical and legal support and advice.

Cardholders can enjoy the flight, confident that they are insured against various travel inconveniences, such as loss or delay of luggage, flight cancellation, etc.

Ambulance and travel assistance services are available 24/7.

Should the Cardholder require these services, please call +441273765321 (the service in English).

You can learn more about insurance coverage limits and travel (assistance) insurance terms and conditions here.

World Elite™ Mastercard® cardholders have access to 24/7 concierge service to help make travel or everyday life easier.

Available anytime and anywhere, the concierge service offers help with a wide range of needs։

• Information services (about flight and train schedules, hospitals and other centers, cardholder's bank)
• Travel services (ticket and hotel reservations, assistance in case of lost luggage and other services)
• Arrangement of events all around the world
• Reservations worldwide (cinemas, theaters, clubs, restaurants, etc.)
• Delivery (flowers, food and other items)
• Phone switching services (connection to the Bank’s contact centre)
• Information about Mastercard cardholders’ benefits
• Possibility to order arrival and departure Meet & Greet services and VIP lounges at airports
• Personal shopper service worldwide
• Housekeeping services (organization of cleaning, interior design, renovation services)
• Many other services

The service is available through all popular messengers (Viber, Telegram, WhatsApp), as well as by phone and e-mail.

1. Follow the link using cell phone https://arm.concierge-support.com/
2. Choose preferable messenger and put the icon
3. Enter first six digits of card number and phone number (only once under the registration)

The Mastercard Travel Rewards program too is available to cardholders, who can earn up to 20% cashback when shopping at 500+ popular brands with the World Elite card.

Cashback is paid automatically within 2-30 days

Exclusive offer are available for both online and offline purchases

Learn more about all the advantages of the program, register on the platform and enjoy your privileges here.

World Elite™ Mastercard® cardholders have a package of premium offers at their disposal, which allows them to make online purchases on special terms from the world's leading brands.

Enjoy discounts from well-known brands of clothing, cosmetics, care and household items.

The full package of offers and terms is available here and on the webpage of the Mastercard Travel Rewards program.

Exclusive travel offers, including special terms for hotel reservations and car rental, promise unforgettable experiences for cardholders.

Enjoy the unique benefits of premium class and superior hospitality in hotels around the world and take advantage of special discounts for car rental.

The full package of offers and terms is available here.